Client Relationship
Cone Insurance Group develops lasting relationships with our clients by providing customer support to our clients above and beyond the typical broker. In many instances our clients no longer have an HR department to rely upon. CIG fills this void by providing benefits and services consistent with Corporate Human Resources departments.
Clent Services
- Human Resource support services
- Dedicated support staff for all client matters
- Renewal Analysis and Recommendations
- Monthly reporting detailing prior month issues and plan status
- Conducting quarterly strategic planning meetings
- Providing legislative updates regarding HCTC and Healthcare Reform
- Marketing – both for the plan and the member
- Communication - website access, on-site and virtual training
- Education
- Membership Surveys